The Althea Promise
When you book through Althea, you get more than a facilitator — you get a team.
We believe a psilocybin journey is one of the most meaningful investments you can make in yourself. Our promise is that you won't make it alone, and you won't make it without confidence.
100%
Refundable if we don't find your match
Licensed
Every facilitator verified by Althea
1:1
Dedicated Care Navigator, start to finish
The right match
We make introductions until you find a facilitator you feel good about. If you can't find your match or need to postpone or reschedule, we'll refund your deposit in full — no questions asked.
Care navigation
Access to Althea's preparation tools and personalized guidance from our Care Navigator before your journey begins. You'll arrive informed, grounded, and ready.
Journey protection
Every facilitator in our network is licensed and verified. If your facilitator cancels or can't deliver, we'll find you a qualified replacement or refund your balance in full. And if your experience doesn't meet the standard we set together, we'll work with you to make it right.
Our commitment
Your $200 deposit goes toward the cost of your journey — it's not an extra fee. It signals to your facilitator that you're ready, reserves your spot, and activates all three parts of the Althea Promise. If anything doesn't go as planned, we're here.
Ready to find your match?
Book a discovery callFree 20-minute call with our Care Navigator · No commitment required
Common questions
No problem at all — that's exactly what the Althea Promise is for. Your Care Navigator will debrief with you after the call, and we'll move on to the next introduction. We keep going until you find someone you feel genuinely good about, at no extra cost.
Yes. The $200 is not an additional fee — it applies directly toward the total cost of your experience. You're simply paying a portion of your journey upfront to confirm your place and start the matching process.
If your facilitator cancels or becomes unable to deliver your experience, we'll find you a qualified replacement at the same level or better. If we can't find a suitable alternative, you'll receive a full refund of everything you've paid — deposit and balance.
Once your deposit is received, your Care Navigator typically makes the first introduction within one to two business days. From there, the pace is yours — some people confirm their match after one call, others take a few weeks to feel fully ready.
During your discovery call, your Care Navigator will document your goals, preferences, and expectations for your journey. If your experience falls meaningfully short of what we discussed — we'll work with you directly to make it right. That might mean a partial refund, a follow-up session, or another path forward, depending on the situation.
